Backup of resident files - File Rescue

To obtain the files generated by the SOFI File Rescue, the installation of a FTP client is necessary.

Telemedic recommends the use of WinSCP file transfer software to interact with the File Rescue server. However, any other similar software may be freely used if it meets Telemedic's security criteria.

WinSCP Installation

  1. Download WinSCP and run the executable to start the installation.
  2. Accept the license agreement.
  3. Choose the recommended installation:
  4. Select user settings :
  5. Confirm to start the installation :
  6. You will have to click on Finish to complete the installation:

A connection to the backup server File Rescue requires a public and private key pair to access the servers securely.

The private key must not be disclosed to anyone and the public key must be transmitted to Telemedic.

Start WinSCP to create a new connection to the backup server.

  1. Click New session to add a login profile.
  2. Open the Tools menu.
  3. Run PuTTyGen from the menu

In the next window select the key type EdDSA and click Generate

During generation, please move the mouse randomly in the red area to add a degree of randomness.

  1. Enter a password in the Key passphrase field and confirm with Confirm passphrase
  2. Save public key (blue box)
  3. Save private key (green box)

The private key is a personal key, and should not be given to anyone, not even Telemedic. Therefore, it must be stored securely in a safe place with restricted access, for example in a password manager.

If the private key is compromised, Telemedic has no additional means of verification, and the connection is considered legitimate. Access to the generated files will therefore be allowed.

Communicating the information to Telemedic

The information required to activate the connection will be requested by Telemedic.

  • Your fixed IP address
  • The previously generated public key (file with the “pub” extension).

The fixed IP address can be obtained from your internet provider and checked in SOFI “Configuration → Troubleshooting → Session info”.

Click on new session to add a connection profile

Then enter the following login information: Host Name, Port Number and User Name. This information is communicated in an e-mail from Telemedic support.

Navigate to the menu to add the private key to the connection profile. It must have the file extension .ppk

Add the private key by selecting it, and click on OK to validate:

Then save the session by clicking on “Save”:

And give it a name:

Connection

It is now possible to establish a connection to the Telemedic server by clicking on “Connection”:

You will be asked for the password of the private key, indicated at the key generation stage:

Successful login:

Automatization example

Select all the files to be transferred from the right half window and click on «Download»:

Then, in the «Transfer Settings» menu, select «Generate Code».

A window of this type should appear:

The code is automatically generated in different languages like PowerShell or CMD and can be used in a script.

This script can then be run recurrently with the scheduled tasks (?)

However, Telemedic strongly advises to replace the get * line by synchronize * which will only download the files not present on the hard disk.